Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Studio Connects website at studioconnects.com (the "Site") and services provided by Studio Connects ("we," "us," or "our"). By accessing or using our Site and services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Site and services, you confirm that you are at least 18 years of age and have the legal authority to enter into these Terms. If you are using our services on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2. Description of Services

Studio Connects provides a technology platform for multi-location fitness studios, including:

  • On-site infrastructure deployment and management
  • Marketing campaign management
  • Custom operations applications
  • Automated data backup and security
  • 24/7 monitoring and support

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to active customers.

3. Account and Access

To use certain features of our services, you may be required to provide accurate and complete information. You are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account.

You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account.

4. Pricing and Payment

Service pricing starts at $299 per location per month, as described on our Site. Custom pricing may be provided based on your specific needs.

  • Payment is due monthly unless otherwise agreed upon in a separate written agreement.
  • There are no setup fees unless otherwise specified in a custom agreement.
  • We reserve the right to change pricing with 30 days written notice to active customers.
  • Failure to make timely payments may result in suspension or termination of services.

5. No Long-Term Contracts

Our standard service agreements operate on a month-to-month basis. Either party may terminate the agreement with 30 days written notice. Custom agreements may include different terms as mutually agreed upon in writing.

6. Service Level Agreement

We commit to a 99.9% uptime guarantee for managed infrastructure. In the event we fail to meet this commitment, affected customers may be eligible for service credits as outlined in the applicable service agreement. This guarantee does not cover:

  • Scheduled maintenance (for which we will provide reasonable advance notice)
  • Force majeure events, including natural disasters, power outages beyond our control, or internet service provider failures
  • Issues caused by customer actions, third-party software, or hardware not managed by us

7. Customer Data and Backups

We perform automated daily backups of customer data as part of our services. While we take commercially reasonable measures to protect and preserve your data, you acknowledge that:

  • You retain all ownership rights to your data
  • We will not access, use, or share your data except as necessary to provide our services or as required by law
  • Upon termination of services, we will provide a reasonable period (minimum 30 days) for you to retrieve your data
  • We are not liable for data loss resulting from circumstances beyond our reasonable control

8. Acceptable Use

You agree not to use our Site or services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with the proper functioning of our services
  • Use our services for any purpose other than their intended use

9. Intellectual Property

All content on the Site, including text, graphics, logos, icons, software, and design elements, is the property of Studio Connects or its licensors and is protected by applicable intellectual property laws.

Custom applications and workflows developed specifically for your business remain your intellectual property. However, underlying tools, frameworks, and systems used to build them remain the property of Studio Connects.

10. Limitation of Liability

To the maximum extent permitted by law, Studio Connects shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our Site or services.

Our total liability for any claim arising from or related to these Terms or our services shall not exceed the total amount you paid to us during the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Studio Connects, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.

12. Disclaimer of Warranties

Our Site and services are provided "as is" and "as available" without warranties of any kind, either express or implied, except as specifically stated in a service level agreement. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Travis County, Texas.

14. Changes to These Terms

We may update these Terms from time to time. We will notify active customers of material changes via email at least 30 days before they take effect. The updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Studio Connects regarding the use of our Site and services.

17. Contact Us

If you have any questions about these Terms, please contact us:

Email: [email protected]